About
Hey, I’m Joe ✌
Designing solutions that ease real pains, create actual gains, and drive desire is my jam.



I have comprehensive knowledge and experience in global, cross-platform, multi-brand design systems. I've created them from the ground up and have designed for and lead them at scale.
I care a lot about people, which is why I love what I do. I always strive to do the right thing in the right way, and bring positive energy and momentum to any project and team I join.
My experience spans automotive, telecoms, consumer products and e-commerce, my design work has reached millions across the globe and delivered true value for businesses. I’m versatile and love a new challenge.
Based in London, UK – I have 7 years of experience and a knack for making the complex simple.

Testimonials
Skills
Tools
- Figma
- Token Studio
- Framer, Protopie, Webflow, Axure RP
- Github, Visual Studio Code
- Adobe Creative Suite
- JIRA, Asana, Notion
Practice
- Design Systems practice
- Apple and Material best practice
- WCAG standards and inclusive design
- End-to-end product design
- Qualitative and quantitative research
- Leadership, strategy and public speaking
- HTML, CSS and JS
Experience
Download resume
IAGL (Avios)
- Leading design for the multi-brand, multi-platform design system for IAGL serving Avios, Aer Lingus, Iberia, and Vueling experiences.

Toyota Connected (Contract)
- We launched the beta global multi-brand design system in 90 days for next-gen Toyota and Lexus connected vehicle apps.
- Created foundational design systems and tokens for colour and theming, typography, and layout.
- Designed and documented various components and patterns.
- Provided support to designers and helped drive adoption across the business.
- Interim design lead tosupport initial strategy and hiring of a permanent lead.

BT Group
- Led design for the new EE design system, saving est £15M yearly for the organisation.
- Contributed to growing the team from three to twenty, I helped set vision, strategy, principles and processes.
- Supported a community of 800+ users, regularly presented and reviewed product team work.
- Collaborated with internal brand teams and agency partners.
- Created foundational design systems and tokens for colour and theming, typography, and layout.
- Designed and documented various components and patterns.
- Awarded first prize at the BT GAAD awards for contributions towards accessible design at BT Group.

Three
- Contributed to the design system that was in development.
- Ran user research and created a web prototype to make it easier for call centre staff to sell accessories over the phone. The prototype generated £50k in it’s first month and was progressed to full development.
- Researched and designed an in-retail solution to improve staff and customer experience when choosing tariffs and products.

Dyson
- Line managed three UX designers, oversaw two Deloitte designers, and mentored ten UI designers.
- Led the UX research and design process, for many high profile campaigns. Various website optimisations and enhancements in collaboration with analytics teams.
- Organised, conducted and presented results from various user research projects including interviews, moderated testing and card sorting.
- Won budget and introduced tools to enable teams to self serve unmoderated research. Ran workshops and advocated for UX research across the organisation.
- Website optimisations and enhancements in collaboration with analytics teams.

Dyson
- Six month end-to-end project that was attributed £150k+ revenue at launch month one and was continually enhanced until discontinued in 2022. Praised by business development managers as a crucial tool and saved the organisation money on brochure print costs and bulky demo units.
- Researched and designed an iOS app for global business development managers to bring Dyson tech to life for business with interactive 3D demos, product breakdowns, videos, case studies and more.
- I conducted many user interviews, observational studies, card sorting and tree testing. Produced user journey maps and wireframes before full UI and prototypes.
- I contributed to strategically hiring an in-house iOS engineer which enabled super fast delivery for half the cost of an external provider.

Freelance
I worked on various small web and app projects. I was mentored by and shadowed Dr Stuart Church a usability and UX consultant based in Bristol, while I studied with the Interaction Design Foundation.